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#1 04/12/2021 at 05:02

Light Guard
Eldarya
Oracle
Eldarya
...
Posts: 341

*

Hello Guardians!

You may have seen: Eldarya Europe has just been relaunched. Unfortunately, the Light Guard didn’t receive new information from OVH, our host, and they made the decision to restart Eldarya on their own.

We haven’t forgotten the support you showed towards the European guardians and the Light Guard, and we wanted to thank you…

Starting today, and until May 9, an exclusive shop containing all the items from The Origins will be available!
These items can be acquired with a brand new game currency, put in place for this occasion: Antique Coins.
https://www.eldarya.com/static/img/currency/legacy.png
When you log in, you will receive an amount of Antique Coins as a gift!
The Antique Shop can be accessed via the Antique Coin icon.

For each recharge made between April 12 and May 9, an amount of Antique Coins will be offered to you, in addition to the GC and/or Maana that you purchase.
You will receive the Legendary Cerbinille companion for free with your first recharge!

https://www.beemoov.com/documents/jpg/2021-04/lancement-60702bd41ee77.jpg


Episode 4 of A New Era will arrive in the coming days: we will let you know as soon as possible!

Have a nice day on Eldarya!

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#2 04/12/2021 at 05:10

Obsidian Guard
Amaelia
Kappa Sidekick
Amaelia
...
Posts: 18 997

https://i.ibb.co/QKqM79B/sparkles.gif


https://i.ibb.co/wRT2s7v/minidragon1.pngThat's so generous of you, thank you.https://i.ibb.co/z59X7rX/minidragon2.png


I hope we can rebuild our lost accounts on the European servers without any inconveniences and continue our adventure where we left off.


https://i.ibb.co/QKqM79B/sparkles.gif

Last edited by Amaelia (04/12/2021 at 05:12)


https://i.imgur.com/CdxY2KM.gif

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#3 04/12/2021 at 05:11

Obsidian Guard
Yanaghi
Just Arrived
Yanaghi
...
Posts: 5

Thank you for your hard work regarding the return of the European servers!

Giving us Antique Coins and the special shop is a very pleasant surprise ^^

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#4 04/12/2021 at 05:14

Absynthe Guard
Sakuramei
Soldier of the Guard
Sakuramei
...
Posts: 542

It's still a shame what happened to the European servers /static/img/forum/smilies/sad.png I especially feel bad that the Maana amount doesn't really help them catch back up on ANE and I'm sure many of them had even already saved up for Episode 4. I hope they can all quickly get their accounts back into shape at least.

Thank you though for giving us some antique coins too. It was really nice to finally get some of the items we never had and now I finally own the Valuret both in-game and in real life T~T

Edit: The 10K did go kind of fast when the Companions we had yet to have released were 3K each though x-x

Last edited by Sakuramei (04/12/2021 at 07:05)


~*Sakuramei*~ - My Wishlist
https://crystal-dreams.us/Random/EldaryaSig/

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#5 04/12/2021 at 05:54

Light Guard
Eleyon
Moderator & Leader of the XMen
Okumara
...
Posts: 1 051

EU Reimbursement Help.

Thank you for your hard work regarding the return of the European servers, I know it must've been very stressful for you all! Giving us Antique Coins as well as the shop was a nice surprise and I am very grateful!

For those who spent actual currency on the game before January of 2020 please do this to get reimbursed by the team (also please note this options is only available on the EU servers):

Go to "your account" by clicking on your name (top right list under your username, the second option). There is a button to retrieve the credit, for many payment options there is a simple form to fill out and you will be reimbursed. Although two methods below must be used in an email to support@beemoov.com

Credit card:
* Old/Current Username (Please state if you changed usernames)
*The email address associated to the accounts
*The date and the amount in €/$ of a recent transaction.
*Last 4 digits of the credit card you used.

Pay Pal:
* Old/Current Username (Please state if you changed usernames)
* The email address associated to the accounts
* If it's not the same email address, the email address/username of the Paypal account.
* The date and the transaction ID* of the transaction.
* Transaction ID's can be found in the confirmation email you get when you make a payment or on the Paypal website, in the payment history section.

Please Note that due to the influx of requests this may take time for the team to get to your ticket. Please be patient!


https://media.discordapp.net/attachments/786681519594536972/866532754786091008/sk8.png

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#6 04/12/2021 at 06:09

Absynthe Guard
Kathy02
Just Arrived
Kathy02
...
Posts: 8

That's so nice!But I wonder what did happen to the accounts  ?

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#7 04/12/2021 at 06:09

Shadow Guard
marvelousends
Rookie
marvelousends
...
Posts: 105

...

Seems like the French server just crashed. Was in the middle of rebuilding my wardrobe when it happened. :/ Hope it doesn't affect anything in the long term. I suppose it crashed because lots of people are using the site on the same time. Buying things in the shop here on the American server is fine while as on the French server, everything takes much longer time and loads slower.

...


https://66.media.tumblr.com/648deeac8c771e83a3479439dfa8310c/tumblr_pc6hnzBbKm1vf41d5o1_500.gif

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#8 04/12/2021 at 07:36

Shadow Guard
Queen-Arianni
Guard Patrol
Queen-Arianni
...
Posts: 5 979

Does anyone know how much Antique Coins we get when we recharge at the bank? Is it 1:1 with maana or what?

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#9 04/12/2021 at 07:40

Absynthe Guard
Koizumi
Guard in Training
Koizumi
...
Posts: 258

ahh how much do we get with recharge tho


https://data.whicdn.com/images/337008121/original.gif

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#10 04/12/2021 at 07:49

Absynthe Guard
Kathy02
Just Arrived
Kathy02
...
Posts: 8

I got 450 antique coins and the companion by a 2,99 recharge

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#11 04/12/2021 at 08:05

Obsidian Guard
Forte
Moderoija
Forte
...
Posts: 786

Huh. I must say, Antique shop is actually very good idea. I love it. Finally a way to get pictures that I missed before. Nice job!


I'm grim, full of gloom in my dim gothic tomb.

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#12 04/12/2021 at 08:05

Obsidian Guard
Næphra
Just Arrived
Næphra
...
Posts: 4

That's honestly very generous of Beemoov, thanks a bunch!

And I recharged 250 GC and got 750 Antique Coins, I hope this answers yall's question. I did get the companion but I can't seem to find the info thing in the Library, I wonder, is it a bug or something?

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#13 04/12/2021 at 08:24

Shadow Guard
Vivian
Sidekick of the Sylphs
Vivian
...
Posts: 1 078

Just in case anyone doesn't know: the ancient coins can be used to play episodes too (2 coins=1 dialogue). It'll use those up before using any maana.

So if you want to play episodes more than you want to get items then you can just play the episodes with them OR if you want to buy items with all your coins then you should avoid episodes until you've spent them.

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#14 04/12/2021 at 08:29

Obsidian Guard
Minah
Soldier of the Guard
Minah
...
Posts: 615

I kind of understand doing this for the European servers but I don't get why it's also for the US server.
We didn't suffer anything here when it comes to the game.
Anyway, I will use this chance and get myself the Ocemas I always wanted to have. And maybe some other companions.

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#15 04/12/2021 at 08:37

Obsidian Guard
Amaelia
Kappa Sidekick
Amaelia
...
Posts: 18 997

https://i.ibb.co/QKqM79B/sparkles.gif

Minah wrote

I kind of understand doing this for the European servers but I don't get why it's also for the US server.
We didn't suffer anything here when it comes to the game.
Anyway, I will use this chance and get myself the Ocemas I always wanted to have. And maybe some other companions.

https://i.ibb.co/wRT2s7v/minidragon1.pngThey did it to thank the players on this server for their support.https://i.ibb.co/z59X7rX/minidragon2.png


https://i.ibb.co/QKqM79B/sparkles.gif


https://i.imgur.com/CdxY2KM.gif

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#16 04/12/2021 at 08:52

Obsidian Guard
Dandellyon
Rookie
Dandellyon
...
Posts: 101

It's not fair, I lost my account because you weren't able to save our progress ... the points you gave me are equal to 0, I had 80% of the clothes in the game, 90% of the companions, the story is almost over and I lost everything because what ???? It's not my fault, it's not the players' fault, it's your duty to make sure that we, the ones who support the game, get through it. What do you give me? A big nothing,you won't care at all ... I have to start all over again from 0 ... And now im sure im not gonna ve in absynthe guard againa.... My fr accout is gone now and i play it for 7 years

Last edited by Dandellyon (04/12/2021 at 09:01)


༶•┈┈⛧┈♛ ♛┈⛧┈┈•༶Outfits Gallery༶•┈┈⛧┈♛ ♛┈⛧┈┈•༶
https://64.media.tumblr.com/76bd0ff3bb0babc6c6b2b01b4b1c072b/931eb4c094d5c027-b0/s400x600/24051dd5d27551c62ea843c061c518695b3c79e0.gifvhttps://zupimages.net/up/21/40/ls20.jpghttps://64.media.tumblr.com/c898ca623e98b3dbe7dd83fc646a019a/931eb4c094d5c027-ad/s400x600/d35c95bf62a8757ba1bac72589b2627d05c873dc.gifv

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#17 04/12/2021 at 09:27

Obsidian Guard
Amalunia
Just Arrived
Amalunia
...
Posts: 2

Oh my God, we are really grateful for your hard work! We hope all of you are good and that you will be back on track without any problems. We really hope that all of you are ok!


https://64.media.tumblr.com/72b42a46744ed362cdf1873345cca1d9/tumblr_o6vk5vhGVG1vsfspjo1_500.gifv

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#18 04/12/2021 at 09:48

Shadow Guard
marvelousends
Rookie
marvelousends
...
Posts: 105

Dandellyon wrote

It's not fair, I lost my account because you weren't able to save our progress ... the points you gave me are equal to 0, I had 80% of the clothes in the game, 90% of the companions, the story is almost over and I lost everything because what ???? It's not my fault, it's not the players' fault, it's your duty to make sure that we, the ones who support the game, get through it. What do you give me? A big nothing,you won't care at all ... I have to start all over again from 0 ... And now im sure im not gonna ve in absynthe guard againa.... My fr accout is gone now and i play it for 7 years


I feel you. I've been dreading to replay all of the episodes because it's gonna take so much time. I'm also afraid that I won't be in shadow guard anymore or that things are gonna change because it's been ages since I played the first episodes. It took me 3 hours to go through the antique store to buy most of the things that I owned before the fire. I've saved some outfits before on my computer so I could look through them today and buy pieces I found on the outfits but I'm sure I've missed ALOT.

I just want the antique coins to be enough for everything (the story, clothing items and companions) but I can't help but to feel like it's not going to be enough? And since I'm not French and quit learning (I made an account in 2016 in order for me to get better at the language) about 2 years ago, it will definitely take me forever to finish the episodes because my knowledge is not where it used to be. And as far as I'm aware you had to pass episode 7 in order to use the market place. I wish we could've just "bought" finished episodes or something instead lol.

Last edited by marvelousends (04/12/2021 at 09:51)


https://66.media.tumblr.com/648deeac8c771e83a3479439dfa8310c/tumblr_pc6hnzBbKm1vf41d5o1_500.gif

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#19 04/12/2021 at 09:52

Shadow Guard
Aronis
Recrute
Aronis
...
Posts: 52

  Thank you for the Antique Shop, and for the hard work! :)


https://media.giphy.com/media/xJlOdEYy0r7ZS/giphy.gif

Last edited by Aronis (04/14/2021 at 12:06)


https://steamuserimages-a.akamaihd.net/ugc/798737729153663995/A733B0D5CE3E818D07FEBC42AA58413766FD6275/

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#20 04/12/2021 at 10:04

Obsidian Guard
Dandellyon
Rookie
Dandellyon
...
Posts: 101

marvelousends wrote

Dandellyon wrote

It's not fair, I lost my account because you weren't able to save our progress ... the points you gave me are equal to 0, I had 80% of the clothes in the game, 90% of the companions, the story is almost over and I lost everything because what ???? It's not my fault, it's not the players' fault, it's your duty to make sure that we, the ones who support the game, get through it. What do you give me? A big nothing,you won't care at all ... I have to start all over again from 0 ... And now im sure im not gonna ve in absynthe guard againa.... My fr accout is gone now and i play it for 7 years


I feel you. I've been dreading to replay all of the episodes because it's gonna take so much time. I'm also afraid that I won't be in shadow guard anymore or that things are gonna change because it's been ages since I played the first episodes. It took me 3 hours to go through the antique store to buy most of the things that I owned before the fire. I've saved some outfits before on my computer so I could look through them today and buy pieces I found on the outfits but I'm sure I've missed ALOT.

I just want the antique coins to be enough for everything (the story, clothing items and companions) but I can't help but to feel like it's not going to be enough? And since I'm not French and quit learning (I made an account in 2016 in order for me to get better at the language) about 2 years ago, it will definitely take me forever to finish the episodes because my knowledge is not where it used to be. And as far as I'm aware you had to pass episode 7 in order to use the market place. I wish we could've just "bought" finished episodes or something instead lol.


It's hard...I don't know if the points are enought for my collections... Probably i will buy again some clothes i know i had and some companions, probably i don't gonna buy illustrations, mabye some from events... But now i have 0 energy to realize whats happening...i really love eldarya and now all my progress in this game is gone...


༶•┈┈⛧┈♛ ♛┈⛧┈┈•༶Outfits Gallery༶•┈┈⛧┈♛ ♛┈⛧┈┈•༶
https://64.media.tumblr.com/76bd0ff3bb0babc6c6b2b01b4b1c072b/931eb4c094d5c027-b0/s400x600/24051dd5d27551c62ea843c061c518695b3c79e0.gifvhttps://zupimages.net/up/21/40/ls20.jpghttps://64.media.tumblr.com/c898ca623e98b3dbe7dd83fc646a019a/931eb4c094d5c027-ad/s400x600/d35c95bf62a8757ba1bac72589b2627d05c873dc.gifv

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#21 04/12/2021 at 10:12

Shadow Guard
Crystaldora
Just Arrived
Crystaldora
...
Posts: 2

ooooh, this is so cool, but it is also a great loss. I hope we'll all be safe from anything like that. And I hope we'll all come together and build a better community.

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#22 04/12/2021 at 10:18

Obsidian Guard
Countesszayna
Young Recrute
Countesszayna
...
Posts: 17

I'm glad the European servers have been repaired. The Antique market is awesome, just wish it was something that was sticking around, there is a lot of missed items that I would love to get but can't be spending upwards of in a month $1000 to get enough coins to obtain the items and companions I need.

Thank you for the opportunity to get a few items I missed.

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#23 04/12/2021 at 10:19

Obsidian Guard
Amaelia
Kappa Sidekick
Amaelia
...
Posts: 18 997

https://i.ibb.co/QKqM79B/sparkles.gif


https://i.ibb.co/wRT2s7v/minidragon1.pngThis might be a silly question, but how can I prove that I paid with credit card for the recharges?https://i.ibb.co/z59X7rX/minidragon2.png

I don't see an option for it( or maybe I just don't know which one is it) and when I click on the "Other" tab, there's nothing, no form to fill.

Also, is it just me not seeing it, or the bank outfits are in fact not available in the Antique shop? (Except for the Queen of Cups)


https://i.ibb.co/QKqM79B/sparkles.gif

Last edited by Amaelia (04/12/2021 at 10:44)


https://i.imgur.com/CdxY2KM.gif

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#24 04/12/2021 at 10:39

Obsidian Guard
Larjus
Moderoija
Larjus
...
Posts: 2 264

I accidentally bought myself a Black Gallytrot using antique coins -_- I could have used those coins for something else. Oh well, no can do, it was my own fault (and at least it's a rather useful companion).

I am thankful for this store (though now anyone can buy the exclusive items and they're not special anymore. Like the lightning bugs I already got since I was a beta tester in the now dead Finnish server). But it also gives me a chance to get items I was never able to, which is rather nice /static/img/forum/smilies/smile.png Two sides of the same coin.


https://c1.staticflickr.com/1/685/31465552994_5cc23c60a2_o.png

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#25 04/12/2021 at 10:41

Shadow Guard
Birka
Young Recrute
Birka
...
Posts: 12

Minah wrote

I kind of understand doing this for the European servers but I don't get why it's also for the US server.
We didn't suffer anything here when it comes to the game.
Anyway, I will use this chance and get myself the Ocemas I always wanted to have. And maybe some other companions.


with the coins the users of the european servers are also able to get items from events from well before they registered so I think it's only fair for you to also have the chance to get some 2016 clothing, illustrations, etc.
It wasn't necessary but I think it's a nice gesture ^^
Greetings, a german player who lost her account /static/img/forum/smilies/smile.png

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