The "Fight on Friday" outfit is a bank outfit. The outfits that where only available through money aren't in the shop. (The users who bought them can send proof of this to beemoov and obtain them afterwards. But they are not for every player. That's just fair because not everyone spent the money on them back then.)

Last edited by Amaelia (04/12/2021 at 17:01)

I honestly don't know why the winter deer and Daemonika are available. Though I am happy that this is the cas. I love the deer skin.

I guess the animated items are there because everyone had the chance to get these (people sold them at the market) so they had to make sure that everyone would be able to recover them.

Last edited by Birka (04/12/2021 at 18:36)

I'm in 1/3 way of recovering stuff I had on my Polish account and i can easily say that for players like me those 350k are NOT enough. So far i managed to buy like 30% of both items and eggs i had and i have "only" 145k left.
I do admit i bought more backgrounds than i previously owned but even if I didn't i still wouldn't be able to buy many items. I already had to say goodbye to the illustrations and plenty of eggs since they cost a fortune so it's either them, clothes or episodes.

As of now, I hope they will reply to my support ticket and add the bank-exclusive sets such as previously mentioned "fight on friday" as well as a reasonable amount of antique coins to buy some of their colour variants.

I'm getting really tired of this game's current state and I simply miss my old account with a TON of items that I gathered and bought, over those last 5 years and like many people commented on Eldarya's fb pages, even with all the "gifts" and free items it will never be the same.

This accident did teach me one thing though.
To seriously consider ever spending money on virtual goods because god knows how easily it all can go to waste.

Again for those who spent actual currency on the game before January of 2020 please do this to get reimbursed by the team (also please note this options is only available on the EU servers):

Go to "your account" by clicking on your name (top right list under your username, the second option). There is a button to retrieve the credit, for many payment options there is a simple form to fill and you will be reimbursed. Although two methods below must be used in an email to support@beemoov.com

Credit card:
* Old/Current Username (Please state if you changed usernames)
*The email address associated to the accounts
*The date and the amount in €/$ of a recent transaction.
*Last 4 digits of the credit card you used.

Pay Pal:
* Old/Current Username (Please state if you changed usernames)
* The email address associated to the accounts
* If it's not the same email address, the email address/username of the Paypal account.
* The date and the transaction ID* of the transaction.
* Transaction ID's can be found in the confirmation email you get when you make a payment or on the Paypal website, in the payment history section.


Please Note that due to the influx of requests this may take time for the team to get to your ticket. Please be patient!

Does anyone know for how long the ancient store thing will be avaiable? (pls no links to facebook and co. I don't have that >.<)

Also I have made a new account and find it pretty nice of them to give us the oppurtunity to collect so many things, especially since most servers did not even get some of the items that were only given to the french server at the very beginning.
But I guess we will see if the amount of coins is enough to get most stuff back from like a 7+ years collection

That was a nice surprise, thank you. I hope EU gets back on their feet and getting better

Cailin wrote

Does anyone know for how long the ancient store thing will be avaiable? (pls no links to facebook and co. I don't have that >.<)

As it states in the top post the shop will be available until May 9th.

Support answered me. I'm on paypal. They just asked me for my current name accompte and a transaction number. Then they gave me more antic coins, manaas and PO

Okumara wrote

Cailin wrote

Does anyone know for how long the ancient store thing will be avaiable? (pls no links to facebook and co. I don't have that >.<)

As it states in the top post the shop will be available until May 9th.

Thank you, for some reason I totally missed that.


Also I think Beemoov should remove the cap that only lets you use the market if you played said episode. I won't use the coins to play already played episodes, since the ancient coins aint even enough to rebuild my closet. And do you we have to level up for certain companions that require a higher level? That would be a mess xD

Sorry for asking this question since I couldn't find any post regarding password on the European server.

Did we have to reset our password & ask the support? (Because I couldn't access the .fr server with my old password)

Yam wrote

Sorry for asking this question since I couldn't find any post regarding password on the European server.

Did we have to reset our password & ask the support? (Because I couldn't access the .fr server with my old password)

You have to make a completely new account as did everyone on the EU servers. When you create your new account there will a message that explains everything and you will be given 350k Ancient Coins that you can use to not only rebuild your new account but play S1. Along with 1000 manna and 100 GC. If you bought anything before January of 2020 please follow the steps to be reimbursed Here

Okumara wrote

Yam wrote

Sorry for asking this question since I couldn't find any post regarding password on the European server.

Did we have to reset our password & ask the support? (Because I couldn't access the .fr server with my old password)

You have to make a completely new account as did everyone on the EU servers. When you create your new account there will a message that explains everything and you will be given 350k Ancient Coins that you can use to not only rebuild your new account but play S1. Along with 1000 manna and 100 GC. If you bought anything before January of 2020 please follow the steps to be reimbursed Here

Ah, thanks for your clarification, Okumara-san.

(Sad that all my progress up to Episode 7 is in vain)
& free 1000 maana & some of the antique coins to play the episodes? (I'm pretty skeptical) :\

Hmmm... I'll just play the episodes & see whether the given amount will be enough - quite worried of Episode 5 until 7..

Last edited by Yam (04/13/2021 at 13:25)

Yam wrote

(Sad that all my progress up to Episode 7 is in vain)

What can I say... I lost all 30 episodes from TO and 3 from NE     

@Amaelia

That outcome of someone having your username and getting someone else's is actually something I never heard of especially since the email that the player uses is  linked to one account only. You did the right thing by reporting it to the team, Support is just most likely overwhelmed and made a mistake.

Méruniel wrote

Yam wrote

(Sad that all my progress up to Episode 7 is in vain)

What can I say... I lost all 30 episodes from TO and 3 from NE     

Oh my God, I feel you..
If this server crashed (God forbids) & all my hard-earned "free" maana & playthroughs were gone, I'll riot too T_T

Well, they may be removing some of the bank outfit stuff because I can't seem to find the deer skin anymore T.T Should have just bought it the moment I saw it.

As it states in the post by the technical team Bank outfits were never supposed to be available to no effected servers (BR and U.S) any Bank outfits found on these servers will be removed.

@Amaelia
I don't know if it's related to your issue but on Polish server, after starting ANE it says " the first episode isn't available in your language yet, come back later!"
So i'm guessing Hungarian one just hasn't got translated yet too.

Last edited by Amaelia (04/15/2021 at 17:00)

Is there a bug or an error with the european servers regarding the events illustrations? Because I bought all of them but they don't appear in my library. Am i the only one with this problem?

So if I understand this correctly, we (EU server players) lost all of the progress in the game?
I love this game, I played in French since ep 4 and I was there when the first event started. I remember the game was in one language. It was hard for me to understand and play it but I managed it somehow.
The only reason I feel so let down is that I lost all the illustrations from the events.
And now all the work is gone
I'm not upset about this anymore, but I just wanted to know for sure if it's worth making an account again.

Kiaria wrote

So if I understand this correctly, we (EU server players) lost all of the progress in the game?
I love this game, I played in French since ep 4 and I was there when the first event started. I remember the game was in one language. It was hard for me to understand and play it but I managed it somehow.
The only reason I feel so let down is that I lost all the illustrations from the events.
And now all the work is gone
I'm not upset about this anymore, but I just wanted to know for sure if it's worth making an account again.

I think if you're not against spending some of your free 350,000 antique coins with all event illustrations, then it should be okay. It cost around 86,000 antique coins.

Personally, I think I prefer using that amount with more outfits though XDD